FAQs
Have any questions?
See our FAQs below. Find answers about shipping, orders and delivery, returns and exchanges, product care, and more.
Feel free to contact us if you have any questions.
Brand Overview
What makes Ohhh So Swag™ different?
Ohhh So Swag™ is an independent streetwear and lifestyle brand focused on bold self-expression, confidence, and individuality. Instead of following trends, the brand creates graphic-driven designs and statement pieces that reflect identity, creativity, and personal style.
What type of clothing does Ohhh So Swag™ offer?
Ohhh So Swag™ offers graphic t-shirts, hoodies, sweatshirts, tank tops, cropped tops and leggings, as well as with accessories and home decor. Our apparel products feature bold designs, expressive messaging, and a street-inspired vibe.
Who is Ohhh So Swag™ designed for?
Ohhh So Swag™ is perfect for anyone who values confidence, creativity, and authentic self-expression. It appeals to streetwear enthusiasts, creatives, artists, and anyone looking for bold statement fashion.
How can I style Ohhh So Swag™ clothing?
Ohhh So Swag™ pieces can be styled with sneakers, joggers, denim, or layered outfits for a streetwear look. They can also be dressed up with tailored pieces for a more elevated, fashion-forward style.
Are Ohhh So Swag™ products good for gifts?
Yes, Ohhh So Swag™ products make great gifts for streetwear lovers, creatives, and fashion-forward individuals. The bold designs and expressive messaging make them ideal for birthdays, holidays, and special occasions.
Shipping & Locations
Where does Ohhh So Swag™ ship to?
We currently ship to:
• Canada
• United States
Where does Ohhh So Swag™ ship from?
Orders may ship from either:
• Canada
• United States
Depending on the product and supplier.
Our product titles show which country each item ships from.
How do I avoid duties, tariffs, or import fees?
While not all of our cross-border shipments incur tariffs or import fees, you can minimize the risk by shopping based on your location:
• If you're in Canada → shop from our Ships from Canada collection
• If you're in the United States → shop from our Ships from the US collection
We also make things easier by:
• Clearly indicating on each product page where the item ships from
• Noting any items we’re aware may incur duties when shipped internationally
Please note: Fees and policies can change without notice, but we do our best to keep you informed.
Do you offer free shipping?
Yes. We offer free shipping on orders $100 and over (before tax).
Orders & Delivery
How long does it take to ship my order?
Most orders are prepared within 2–5 business days.
Custom cut-and-sew items (not printed on blanks) may take 5–7 business days to prepare.
How long does delivery take after shipping?
Standard delivery: 2–5 business days after shipment
Cross-border delivery may take longer:
• Custom cut-and-sew items: up to 15 business days
• Other items: approximately 10–30 business days
Will my items arrive together?
Not always.
We work with multiple specialized suppliers, so if your order includes different product types, items may arrive separately and at different times—sometimes from different locations within your country.
What happens if an item is out of stock?
If an item becomes unavailable after your order is placed, we’ll reach out with options:
• Wait for restock
• Select an alternative
• Cancel your order
Returns & Exchanges
Do you accept returns or exchanges?
Yes. We want you to love what you order.
Changed your mind?
→ Receive store credit or exchange for a different size or color
Item arrived damaged or incorrect?
→ We’ll send a replacement at no cost (just email us a clear photo—no need to return the original item)
Store credits never expire.
Return shipping costs are the responsibility of the customer, and we’ll take care of the rest.
For full details, please see our Refund Policy.
Discounts & Promotions
Do you offer promotions?
Yes, available to our Insiders. Subscribe for access!
Can I combine multiple discount codes?
Only one active promotional code can be used per order.
Products & Care
Are your designs original?
Yes, and they are created in-house.
How do I care for my apparel?
To maintain print quality and fabric integrity:
• Machine wash inside out
• Use cold water with like colors
• Tumble dry on low
For all-over print items, use a gentle cycle.
Care instructions may vary—please refer to individual product descriptions.
Other Collections & Availability
Where can I find your phone cases, drinkware, wall art, and other personalized gifts?
These items are available exclusively through our Amazon store and currently ship within the United States only.
